Staff retention - C-Link Consulting https://www.c-link.consulting Drive value and maximize your exit Tue, 09 Jul 2024 22:07:58 +0000 en-US hourly 1 https://wordpress.org/?v=7.0.1 https://www.c-link.consulting/wp-content/uploads/2018/05/cropped-C-Link-Site-Icon-32x32.png Staff retention - C-Link Consulting https://www.c-link.consulting 32 32 The Great Knowledge Loss https://www.c-link.consulting/the-great-knowledge-loss/ Tue, 03 May 2022 02:15:00 +0000 https://www.c-link.consulting/?p=1764 Companies will struggle when they lose the people who know how to get things accomplished in the organization's culture. The interpersonal relationships that these employees formed over the years and the social capital they built up are lost.

The post The Great Knowledge Loss first appeared on C-Link Consulting.

]]>

The Great Knowledge Loss

ResignationRateByTenure

You probably have seen many articles about "The Great Resignation" but his Visier Insights Report report shows a critical increase in resignations for long-term employees. When you look at the trends, what really becomes apparent?

Companies are losing their knowledge

Companies are really going to struggle when they lose employees who know how to get things accomplished in the organization's culture. The interpersonal relationships that these employees formed over the years and the social capital they built up are lost.

Replacement is a struggle

Companies with long-term employees are generally not set up for a sudden increase in hiring; it puts a strain on the system. When you have a few new employees it is much easier to vet them and ensure they are fit for your values.

How can you prevent this and prosper?

Consider tools like The Predictive Index to:

1. Ensure that your workforce is in the right seat, happy, and engaged.
2. Reduce the frustration and burden of recruiting; Selecting employees that match your values and will integrate into your teams.

Your solution

C-Link Consulting is a Predictive Index Certified Partner. Call us at (248) 781-0150 or fill out the contact form below to learn how the predictive index can help you.

Learn more

The post The Great Knowledge Loss first appeared on C-Link Consulting.

]]> How employee turnover impacts revenue https://www.c-link.consulting/how-employee-turnover-impacts-revenue/ Sat, 29 May 2021 21:10:51 +0000 https://www.c-link.consulting/?p=1725 In addition to the upset, extra work, and frustration employee turnover causes, what does it cost you?

The post How employee turnover impacts revenue first appeared on C-Link Consulting.

]]>

In addition to the upset, extra work, and frustration employee turnover causes, what does it cost you?

  1. Disruption to production and morale
  2. A loss of expertise in the team
  3. A loss of revenue

Use the form below to calculate the impact employee turnover has on your business.

Image of an office lobby

How can you reduce turnover?

1. Take proactive steps to ensure new hires are good behavioral fits with your team.

2. Develop and communicate a strategic plan and share it with your team. Everyone wants to feel that their work has meaning and purpose.

3. Understand what your culture means to your employees. You see it one way, but how do they see it? Conduct a quick poll to see who knows your company's mission, vision, and values. Are they bragging about where they work?

How can we help?

If you are too busy to start any of these, are frustrated by your problems, but haven't given up, then consider outside help. Schedule a demonstration to see how:

1. The Predictive Index software can both make the hiring process easier and gives you a better selection of high-performing candidates.

2. “A strategy on a page” delivers accountability at every level and a clear sense of priorities.

3. A unified culture, values, and behaviors can raise productivity, reduce turnover, and make your environment exceptional.

Why not wait and see what happens?

There are many other employers who have open positions, will pay for your employee's expertise, and offer a more prestigious title.

C-Link Consulting can help you avoid the disappointment of losing team members and the effects on your business's profitability. If you want to learn more about how to engage and excite your team, call (248) 781-0150 or email hello@c-link.consulting

Notes:

1. This does not include the time and cost it takes to advertise and interview. Neither does if factor in the impact on other employees and any overtime, production flow issues and missed deadlines

2. The average US job vacancy took 43 days to fill in September 2018: https://resources.workable.com/blog/recruiting-kpis. There was considerable variation depending on the position - from 33 days for customer service to 58 days for engineering.

3. Another source for calculating the cost of vacancies: https://drjohnsullivan.com/uncategorized/cost-of-vacancy-formulas-for-recruiting-and-retention-managers/

4. 25% voluntary turnover - Bureau of Labor Statistics, JOLTS March 2021: https://www.bls.gov/news.release/pdf/jolts.pdf

The post How employee turnover impacts revenue first appeared on C-Link Consulting.

]]> Don’t let the ‘iceberg of ignorance’ sink your company https://www.c-link.consulting/dont-let-the-iceberg-of-ignorance-sink-your-company/ Mon, 23 Sep 2019 16:19:42 +0000 https://www.c-link.consulting/?p=1400 Do you know how frustrating it is to introduce a new system or process and the team's response is lukewarm? The chosen solution may solve your understanding of the problem, but the people who will use the new system see the issues very differently. If you want an enthusiastic response, you must overcome 'The Iceberg…

The post Don’t let the ‘iceberg of ignorance’ sink your company first appeared on C-Link Consulting.

]]>

Do you know how frustrating it is to introduce a new system or process and the team's response is lukewarm? The chosen solution may solve your understanding of the problem, but the people who will use the new system see the issues very differently. If you want an enthusiastic response, you must overcome 'The Iceberg of Ignorance' to drive effective changes with which your team will engage.

To make a great decision, you must understanding the problem

IcebergOf Ignorance

Sidney Yoshida's 1989 study found that executives only know 4% of the internal problems their organization has. This is down to three main factors:

  1. The "mum effect" - we are uncomfortable delivering bad news, especially when reporting issues to our boss.
  2. There is only so much time to communicate.
  3. We think we know and understand what is going on (superstitious learning).

If you only know of 4% of the problems in your organization, how can you make effective decisions which will drive meaningful change?

How to change

The key here is perspective - you must let go of the assumption you can know everything and make all of the decisions. One person simply can't do it all. You have a team and pay them for a reason!

Once you've reframed your perspective, you need to:

  1. Align culture, purpose, and values at all levels, so you can comfortably delegate
  2. Empower and encourage decision-making at all levels to empower your organization

Join other influential decision-makers who use our TIE System (Timing, Issues, Engagement) who not only enjoy an engaged team, but also achieve more successful outcomes. Are you ready to drive change?

Profit from change

  • Over 50% of business decisions fail - what is this costing you?
  • Your team will love the trust and autonomy you give them by delegating decisions. This makes people stay stick around.
  • If you are preparing your business for a sale and you are heavily involved in the day to day running. This will severely limit the value someone is prepared to pay.

Our Lifecycle Diagnostics will enable you to understand what is holding back your company's growth and calculate the savings. Click here to get your report.

You might also like:

Worried AI is crushing your exit value?

By Nick Welham | March 24, 2026

Most owners focus on the “number,” but the secret to long-term satisfaction might surprise you: Legacy.

By Nick Welham | February 13, 2026

Exit value and the multiples are the way to judge success. What else matters?

By Nick Welham | February 7, 2026

“My business is a legacy that I’m going to pass to my kids. That’s the best thing for everyone.” Is it?

By Nick Welham | January 29, 2026

No one wants to leave a mess for their family. They want to leave a legacy. What will you leave?

By Nick Welham | January 22, 2026

How can you avoid the pain of Seller’s Remorse?

By Nick Welham | July 9, 2024

The Great Knowledge Loss

By Nick Welham | May 2, 2022

How employee turnover impacts revenue

By Nick Welham | May 29, 2021

Tough questions for your business

By Nick Welham | April 9, 2020

13-Week Cash Flow Analysis: Free Template & Strategic Next Steps

By Nick Welham | April 4, 2020

Tags

#competitiveadvantage #culture #innovation #diversityatwork #decisionmaking #growth Autonomy Best decision Brainstorming cash flow Cashflow Challenge Coaching Commitment Control Decision-making Empathy Employee retention Engagement Exit Planning Expertise Feedback Implementation Implementation cost Implementation issues Initiative Innovation Listening skills Low profit margin Management Motivation Predicitive Index; Knowledge Loss; Hiring Costs; Production Profit Profit margin Purpose-driven Quota Responsibility Retention Revenue Risk Social capital Staff morale Staff retention Time pressure Trust Turnover Venture Capital Workload Work load

The post Don’t let the ‘iceberg of ignorance’ sink your company first appeared on C-Link Consulting.

]]> 3 Key Points about Staff Turnover https://www.c-link.consulting/turnover/ Tue, 26 Mar 2019 21:46:18 +0000 https://www.c-link.consulting/?p=1155 1. It’s bigger than you think 51% of your employees are considering a new job. Realistically, they won’t all quit at once, but the average turnover rate was 26% in 2017. Look around the office and imagine how difficult it will be to replace a quarter of your team and the impact it will have…

The post 3 Key Points about Staff Turnover first appeared on C-Link Consulting.

]]>
Don't let your employees quit on you.

1. It’s bigger than you think

51% of your employees are considering a new job. Realistically, they won’t all quit at once, but the average turnover rate was 26% in 2017. Look around the office and imagine how difficult it will be to replace a quarter of your team and the impact it will have on the business. How will it affect your workload?

2. It’s preventable.

52% of those who quit said that their manager could have done something to prevent them from leaving. Moreover, 51% said that in the three months before they left, neither their manager nor any other leader spoke with them about their job satisfaction or future with the organization.

Managers need to overcome their fear of asking employees if they are happy. Employees know how they feel and asking isn't going to suddenly make them realize they are unhappy. It may not be possible to "fix" everything, but everyone likes it when their leader shows an interest in their wellbeing.

3. It’s costly.

Do you know how much your retention issues are costing you? The Pew Research Center has found that 40% of employees leave before the 13-month mark. The Michigan Talent & Economic Agency estimates the costs are around $15,000 for the average ($22.50 p/h) employee.

For a 100-person company, the average 26% turnover costs around $390,000 every year. If your company is mostly new-hires, who are more likely to leave, it could be as high as $600,000.

What is it costing you?

Purposeful improvement

If you'd like to avoid the disappointment and frustration of employees quitting, and the impact it will have on your profitability, consider implementing a purpose-driven organization.

Purpose-driven organizations engage your employees with the mission and their work, reducing the incentive to look for other opportunities. This begins with a great onboarding system to quickly connect new employees with the mission, so you can drive up your retention rate by 26%.

We are looking for passionate leaders who not ready to watch their best employees leave. C-Link Consulting can help you. Call us now at (248) 781-0150 to start the change.

Take our free assessment

You might also like:

Worried AI is crushing your exit value?

March 24, 2026

Most owners focus on the “number,” but the secret to long-term satisfaction might surprise you: Legacy.

February 13, 2026

Exit value and the multiples are the way to judge success. What else matters?

February 7, 2026

“My business is a legacy that I’m going to pass to my kids. That’s the best thing for everyone.” Is it?

January 29, 2026

No one wants to leave a mess for their family. They want to leave a legacy. What will you leave?

January 22, 2026

How can you avoid the pain of Seller’s Remorse?

July 9, 2024

The Great Knowledge Loss

May 2, 2022

How employee turnover impacts revenue

May 29, 2021

Tough questions for your business

April 9, 2020

13-Week Cash Flow Analysis: Free Template & Strategic Next Steps

April 4, 2020

Tags

#competitiveadvantage #culture #innovation #diversityatwork #decisionmaking #growth Autonomy Best decision Brainstorming cash flow Cashflow Challenge Coaching Commitment Control Decision-making Empathy Employee retention Engagement Exit Planning Expertise Feedback Implementation Implementation cost Implementation issues Initiative Innovation Listening skills Low profit margin Management Motivation Predicitive Index; Knowledge Loss; Hiring Costs; Production Profit Profit margin Purpose-driven Quota Responsibility Retention Revenue Risk Social capital Staff morale Staff retention Time pressure Trust Turnover Venture Capital Workload Work load

The post 3 Key Points about Staff Turnover first appeared on C-Link Consulting.

]]> Want to retain your talent? https://www.c-link.consulting/want-to-retain-your-talent/ Thu, 03 Jan 2019 23:29:41 +0000 https://www.c-link.consulting/?p=1074 Want to retain your talent? Many studies have shown that how you make decisions has a dramatic impact on not only how effective the outcome is, but also whether your team wants to stay working with you. You may be frustrated by how difficult it is to find good candidates for your open positions now,…

The post Want to retain your talent? first appeared on C-Link Consulting.

]]>

Want to retain your talent?

Many studies have shown that how you make decisions has a dramatic impact on not only how effective the outcome is, but also whether your team wants to stay working with you.

You may be frustrated by how difficult it is to find good candidates for your open positions now, but this is going to get worse in the coming years.

Picture of a team engaged in a learning exercise

The percentage of employees looking for a new job:

%

This Gallop survey also found that 47% thought that now was a good time to find a quality job.

There are currently around 105,000 unfilled positions in Michigan.

The Michigan Department of Technology, Management and Budgets estimates there will be 800,000 unfilled jobs in Michigan by 2024

How is this happening? According to the Bureau of Labor Statistics' JOLTS report, since January 2015 nationally there have been more jobs created than candidates being hired.

What does the future look like?

It currently costs around $15,000 to fill the average vacancy1, based on the average wage in Michigan ($22.5p/h) and average time (43 days) to fill a position. 

$
days

Over the next few years, the length of time needed to fill vacancies will increase. If the wait time doubled and you had to increase wages to $25 p/h to get noticed, then costs jump to around $21,000.

$
days

A $6,000 increase is painful, but imagine how stressful it would be waiting 86 days to fill a position. Who will be willing to pick up the workload for 3 months? A couple of other points for consideration:

  1. What will it cost you in additional overtime?
  2. Will your customers suffer?
  3. Will the other employees stay?

A July 2018 survey2  showed that 67% of employees sometimes, very often or always feel burnt out at work. 

 

In 2024, if there are 8 times more vacancies...

If the Michigan Department of Technology, Management and Budgets' projections of 8 times more vacancies are correct, what if it takes 8 times longer to fill vacancies?

$+
days

The real question is what are you going to do if you can never fill a vacancy?

Real results

A client felt embarrassed about having the same positions open on the website month after month. They felt like they had to remove the postings and then re-add them at a later date, to "keep them fresh".

A review of their hiring and on-boarding process revealed issues in three key areas:

  1. Design of the job descriptions was functional and did not inspire candidates to apply
  2. Selection processes were focused the organization's needs, not what the candidate was looking for
  3. Selection processes did not offer the candidate a realistic view of what the job was like, leading to a high drop out rate

A redesign of the process to focus on organizational purpose focused on these areas:

  1. What would inspire the candidates to apply?
  2. Hiring managers had to keep the organization's purpose in mind and take time to understand if the candidate was interested in that vision.
  3. Requiring candidates to shadow staff so they knew what the upsides and more importantly, the downsides of the job were.

The result was a 20% increase in retention of new hires.

Its more than just a job

You will be disappointed if you assume that paying your employees a fair wage is enough to keep them working for you. There are a lot of other employers out there who are prepared to offer more.

We can help you transform your business into a purpose driven organization where employees feel good at the end of the day about what they have achieved. That keeps them coming back.

Don't wait for your employees to leave, call us at (248) 781-0150 to start a conversation and learn how to keep your business secure.

1 (Job Openings and Labor Turnover Survey)

2 Gallop Research  Employee Burnout, Part 1: The 5 Main Causes By Ben Wigert and Sangeeta Agrawal (July 2018)

3 Our calculator is a little more conservative as it takes into account the wages you save by not employing someone. However, it does not factor in the overtime you may have to spend. Click here to use it

The post Want to retain your talent? first appeared on C-Link Consulting.

]]>