Posts by Nick Welham
The Great Knowledge Loss
Companies will struggle when they lose the people who know how to get things accomplished in the organization’s culture. The interpersonal relationships that these employees formed over the years and the social capital they built up are lost.
Read MoreHow employee turnover impacts revenue
In addition to the upset, extra work, and frustration employee turnover causes, what does it cost you?
Read MoreTough questions for your business
To insulate your business in this downturn, review this action plan to maximize your cash flow.
Read More13-Week Cash Flow Analysis
A 13-week cash flow analysis is used to cash flow issues and to enable you to be proactive
Read MoreEffectively leading remote meetings
Effectively leading remote meetings requires a different approach to preparation, execution and follow-up. Be aware of how much of your message is lost using a virtual medium
Read MoreStop average performance affecting your customer experience
Worried that your team gives average customer service? If you want to create a unique customer experience and sustain it, you must fight the gravity of average performance. How can you focus your effort and what are the key questions to ask yourself?
Read MoreDon’t let the ‘iceberg of ignorance’ sink your company
Do you know how frustrating it is when you introduce a new system or process, and the team’s response is lukewarm at best? It may be that the chosen solution solves your understanding of the problem, but the people who will use the new system see the issues very differently. If you want an enthusiastic…
Read MoreLooking to innovate?
“Ditch the Startup Mentality and Adopt a Venture Capitalist Mindset” The suggestion in this KelloggInsight article is that when being told to innovate, rather than turning the culture of your organization into a start-up, use the venture capital model to look at the data for areas where you can take big risks and get big…
Read More3 Key Points about Staff Turnover
1. It’s bigger than you think 51% of your employees are considering a new job. Realistically, they won’t all quit at once, but the average turnover rate was 26% in 2017. Look around the office and imagine how difficult it will be to replace a quarter of your team and the impact it will have…
Read MoreWant to retain your talent?
Want to retain your talent? Many studies have shown that how you make decisions has a dramatic impact on not only how effective the outcome is, but also whether your team wants to stay working with you. You may be frustrated by how difficult it is to find good candidates for your open positions now,…
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