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	<title>Change management - C-Link Consulting</title>
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	<description>Drive value and maximize your exit</description>
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	<title>Change management - C-Link Consulting</title>
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		<title>Don&#8217;t let the &#8216;iceberg of ignorance&#8217; sink your company</title>
		<link>https://www.c-link.consulting/dont-let-the-iceberg-of-ignorance-sink-your-company/</link>
		
		<dc:creator><![CDATA[Nick Welham]]></dc:creator>
		<pubDate>Mon, 23 Sep 2019 16:19:42 +0000</pubDate>
				<category><![CDATA[Change management]]></category>
		<category><![CDATA[Decision-making]]></category>
		<category><![CDATA[Delegation]]></category>
		<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[Staff retention]]></category>
		<category><![CDATA[Trust]]></category>
		<guid isPermaLink="false">https://www.c-link.consulting/?p=1400</guid>

					<description><![CDATA[<p>Do you know how frustrating it is to introduce a new system or process and the team's response is lukewarm? The chosen solution may solve your understanding of the problem, but the people who will use the new system see the issues very differently. If you want an enthusiastic response, you must overcome 'The Iceberg&#8230;</p>
<p>The post <a href="https://www.c-link.consulting/dont-let-the-iceberg-of-ignorance-sink-your-company/">Don’t let the ‘iceberg of ignorance’ sink your company</a> first appeared on <a href="https://www.c-link.consulting">C-Link Consulting</a>.</p>]]></description>
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	<p>Do you know how frustrating it is to introduce a new system or process and the team's response is lukewarm? The chosen solution may solve your understanding of the problem, but the people who will use the new system see the issues very differently. If you want an enthusiastic response, you must overcome 'The Iceberg of Ignorance' to drive effective changes with which your team will engage.</p>
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		<h3 class="fl-callout-title"><span class="fl-callout-title-text">To make a great decision, you must understanding the problem</span></h3><div class="fl-callout-photo"><div class="fl-photo fl-photo-align-" itemscope itemtype="https://schema.org/ImageObject">
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				<img decoding="async" class="fl-photo-img wp-image-1405 size-full" src="https://www.c-link.consulting/wp-content/uploads/2019/08/IcebergOf-Ignorance.png" alt="IcebergOf Ignorance" itemprop="image" height="690" width="930" title="IcebergOf Ignorance" srcset="https://www.c-link.consulting/wp-content/uploads/2019/08/IcebergOf-Ignorance.png 930w, https://www.c-link.consulting/wp-content/uploads/2019/08/IcebergOf-Ignorance-300x223.png 300w, https://www.c-link.consulting/wp-content/uploads/2019/08/IcebergOf-Ignorance-768x570.png 768w" sizes="(max-width: 930px) 100vw, 930px" />
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			<div class="fl-callout-text"><p>Sidney Yoshida's 1989 study found that executives only know 4% of the internal problems their organization has. This is down to three main factors:</p>
<ol>
<li>The "<a href="https://psychology.iresearchnet.com/social-psychology/social-cognition/mum-effect/">mum effect</a>" - we are uncomfortable delivering bad news, especially when reporting issues to our boss.</li>
<li>There is only so much time to communicate.</li>
<li>We think we know and understand what is going on (superstitious learning).</li>
</ol>
<p>If you only know of 4% of the problems in your organization, how can you make effective decisions which will drive meaningful change?</p>
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		<h3 class="fl-callout-title"><span class="fl-callout-title-text">How to change</span></h3>		<div class="fl-callout-text-wrap">
			<div class="fl-callout-text"><p>The key here is perspective - you must let go of the assumption you can know everything and make all of the decisions. One person simply can't do it all. You have a team and pay them for a reason!</p>
<p>Once you've reframed your perspective, you need to:</p>
<ol>
<li>Align culture, purpose, and values at all levels, so you can comfortably delegate</li>
<li>Empower and encourage decision-making at all levels to empower your organization</li>
</ol>
<p>Join other influential decision-makers who use our TIE System (Timing, Issues, Engagement) who not only enjoy an engaged team, but also achieve more successful outcomes. Are you ready to <a href="https://www.c-link.consulting/contact/">drive change</a>?</p>
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		<h3 class="fl-callout-title"><span class="fl-callout-title-text">Profit from change</span></h3>		<div class="fl-callout-text-wrap">
			<div class="fl-callout-text"><ul>
<li>Over 50% of business decisions fail - what is this costing you?</li>
<li>Your team will love the trust and autonomy you give them by delegating decisions. This makes people stay stick around.</li>
<li>If you are preparing your business for a sale and you are heavily involved in the day to day running. This will severely limit the value someone is prepared to pay.</li>
</ul>
<p>Our Lifecycle Diagnostics will enable you to understand what is holding back your company's growth and calculate the savings. <a href="https://www.surveymonkey.com/r/CompanyBiologicalAge">Click here to get your report.</a></p>
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</div><p>The post <a href="https://www.c-link.consulting/dont-let-the-iceberg-of-ignorance-sink-your-company/">Don’t let the ‘iceberg of ignorance’ sink your company</a> first appeared on <a href="https://www.c-link.consulting">C-Link Consulting</a>.</p>]]></content:encoded>
					
		
		
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		<title>Looking to innovate?</title>
		<link>https://www.c-link.consulting/looking-to-innovate/</link>
		
		<dc:creator><![CDATA[Nick Welham]]></dc:creator>
		<pubDate>Mon, 15 Apr 2019 19:08:38 +0000</pubDate>
				<category><![CDATA[Change management]]></category>
		<category><![CDATA[Decision-making]]></category>
		<category><![CDATA[Commitment]]></category>
		<category><![CDATA[Engagement]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Venture Capital]]></category>
		<guid isPermaLink="false">https://www.c-link.consulting/?p=1198</guid>

					<description><![CDATA[<p>"Ditch the Startup Mentality and Adopt a Venture Capitalist Mindset" The suggestion in this KelloggInsight article is that when being told to innovate, rather than turning the culture of your organization into a start-up, use the venture capital model to look at the data for areas where you can take big risks and get big&#8230;</p>
<p>The post <a href="https://www.c-link.consulting/looking-to-innovate/">Looking to innovate?</a> first appeared on <a href="https://www.c-link.consulting">C-Link Consulting</a>.</p>]]></description>
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		<h3 class="fl-callout-title"><span><a href="https://insight.kellogg.northwestern.edu/article/looking-to-innovate-ditch-the-startup-mentality-and-adopt-a-venture-capitalist-mindset" target="_self" class="fl-callout-title-link fl-callout-title-text">"Ditch the Startup Mentality and Adopt a Venture Capitalist Mindset"</a></span></h3><div class="fl-callout-photo"><div class="fl-photo fl-photo-align-" itemscope itemtype="https://schema.org/ImageObject">
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				<a href="https://insight.kellogg.northwestern.edu/article/looking-to-innovate-ditch-the-startup-mentality-and-adopt-a-venture-capitalist-mindset" target="_self" itemprop="url">
				<img decoding="async" class="fl-photo-img wp-image-1202" src="https://www.c-link.consulting/wp-content/uploads/2019/04/Looking-to-innovate.jpg" alt="Looking-to-innovate" itemprop="image" title="Looking-to-innovate"  />
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			<div class="fl-callout-text"><p>The suggestion in this <a href="https://insight.kellogg.northwestern.edu/article/looking-to-innovate-ditch-the-startup-mentality-and-adopt-a-venture-capitalist-mindset">KelloggInsight article</a> is that when being told to innovate, rather than turning the culture of your organization into a start-up, use the venture capital model to look at the data for areas where you can take big risks and get big rewards.</p>
<p>Strategic planning requires you form a baseline of a risk-reward balance and use this to determine which of your portfolio of options are a suitable investment. To effectively implement this, you must engage the knowledge and expertise that exists at all levels within the organization, not only for a better understanding but also to gain commitment.</p>
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	<p>This highlights a few key points about decision-making</p>
<ol>
<li>A broad range of options gives a better range of outcomes.</li>
<li>Evaluation criterion should be known and set out ahead of time.</li>
<li>Engagement and commitment from the workforce should be secured before implementation</li>
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			<div class="fl-callout-text"><p>If you are curious about the level of untapped innovation potential in your organization, call 248-781-0150 or email <a href="mailto:info@c-link.consulting">info@c-link.consulting</a> for a free consultation.</p>
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</div><p>The post <a href="https://www.c-link.consulting/looking-to-innovate/">Looking to innovate?</a> first appeared on <a href="https://www.c-link.consulting">C-Link Consulting</a>.</p>]]></content:encoded>
					
		
		
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		<item>
		<title>“If you don’t like change, you’ll like irrelevance even less”</title>
		<link>https://www.c-link.consulting/if-you-dont-like-change-youll-like-irrelevance-even-less/</link>
		
		<dc:creator><![CDATA[Nick Welham]]></dc:creator>
		<pubDate>Mon, 29 Oct 2018 21:50:35 +0000</pubDate>
				<category><![CDATA[Change management]]></category>
		<category><![CDATA[Executive Coaching]]></category>
		<category><![CDATA[Communication]]></category>
		<category><![CDATA[Framing change]]></category>
		<category><![CDATA[Frustration]]></category>
		<category><![CDATA[Implementation cost]]></category>
		<category><![CDATA[Opportunity]]></category>
		<category><![CDATA[Status quo]]></category>
		<category><![CDATA[Threat]]></category>
		<guid isPermaLink="false">https://www.c-link.consulting/?p=1013</guid>

					<description><![CDATA[<p>“If you don’t like change, you’ll like irrelevance even less” – General Eric Shinseki Change is hard, and it takes a lot of effort to effect a successful transformation. While every change has an implementation cost, there is also a cost to “institutionalizing” your organization, where people fear change. This can lead to a stale&#8230;</p>
<p>The post <a href="https://www.c-link.consulting/if-you-dont-like-change-youll-like-irrelevance-even-less/">“If you don’t like change, you’ll like irrelevance even less”</a> first appeared on <a href="https://www.c-link.consulting">C-Link Consulting</a>.</p>]]></description>
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		<h3 class="fl-callout-title"><span class="fl-callout-title-text">“If you don’t like change, you’ll like irrelevance even less”</span></h3>		<div class="fl-callout-text-wrap">
			<div class="fl-callout-text"><p>– General Eric Shinseki</p>
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				<img decoding="async" class="fl-photo-img wp-image-1015 size-full" src="https://www.c-link.consulting/wp-content/uploads/2018/10/If-you-dont-like-change.jpg" alt="Image link to HBR article about change manangement" itemprop="image" height="333" width="759" title="If you dont like change..." srcset="https://www.c-link.consulting/wp-content/uploads/2018/10/If-you-dont-like-change.jpg 759w, https://www.c-link.consulting/wp-content/uploads/2018/10/If-you-dont-like-change-300x132.jpg 300w" sizes="(max-width: 759px) 100vw, 759px" />
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			<div class="fl-callout-text"><p>Change is hard, and it takes a lot of effort to effect a successful transformation. While every change has an implementation cost, there is also a cost to “institutionalizing” your organization, where people fear change. This can lead to a stale culture which is not welcoming to new hires. Employees look to make a difference when they join an organization and they want to be a part of something where they can share their experiences. If the organization cannot seriously consider their contributions, they will leave, and this will create a revolving door of new hires.</p>
<p>To engage your organization in a change culture:</p>
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<li>When communicating, frame change as an opportunity, not a threat.</li>
<li>Get your employees used to change by asking for suggestions on a regular basis and follow up with them. This will get people used to the idea that change is “not a big deal”.</li>
<li>Ask new employees to document what they think should change when they arrive. Review this with them on a regular basis to see if and how their perception changes.</li>
<li>Don’t allow your organization to fall into a “status-quo trap”, where we fail to evaluate the current situation with the same criteria used for the options for change.</li>
<li>As the HBR article below says – always explain why change is necessary and what the benefits are.</li>
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<p>If your organization is worried about staff retention issues or is frustrated by the time and cost it takes to implement change, connect with me on <a href="https://www.linkedin.com/in/nickwelham/">LinkedIn</a>, or email <a href="mailto:nick.welham@c-link.consulting">nick.welham@c-link.consulting</a> and let’s start a conversation to see if I can help.</p>
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</div><p>The post <a href="https://www.c-link.consulting/if-you-dont-like-change-youll-like-irrelevance-even-less/">“If you don’t like change, you’ll like irrelevance even less”</a> first appeared on <a href="https://www.c-link.consulting">C-Link Consulting</a>.</p>]]></content:encoded>
					
		
		
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