Posts by Nick Welham
Are you good at decision-making?
Are you good at decision-making? Effective decision-making is a key ability for any leader, as it determines the ROI of any project and ultimately whether the firm is successful. Most of us assume that we make good decisions, but extensive research has shown that this is not true. Do you know which techniques can maximize your…
Read MoreThe true cost of unfilled employee positions
It’s always upsetting when an employee chooses to leave your team and in addition to the immediate loss, there are three key effects: More work for you and your team A loss of expertise in the team A loss of income for you and for the business Click here to jump to the calculator 1.…
Read More“If you don’t like change, you’ll like irrelevance even less”
“If you don’t like change, you’ll like irrelevance even less” – General Eric Shinseki Change is hard, and it takes a lot of effort to effect a successful transformation. While every change has an implementation cost, there is also a cost to “institutionalizing” your organization, where people fear change. This can lead to a stale…
Read MoreStop Complaining About Your Colleagues Behind Their Backs
HBR posted an interesting article about how a “confirmation expedition” affects the reputation of those who gossip more than their targets. I think that the third strategy for not engaging in this behavior (towards the end of the article) should have been: “Make it a personal policy to talk to the person you have a…
Read MoreAn “intervention” leads to $150,000 annual savings
Client: Multi-state medical services provider. Situation After several years of contracting and then stagnant growth, the client was looking for a method to increase profitability. Reviews for savings had been considered in the past, but options had been rejected for fear that removing services would reduce brand equity. Process A strategic “intervention” was staged with…
Read MoreA product line analysis saves $200,000 annually
Client: Bricks and mortar retailer. Situation In an effort to compete with online sales, our client had introduced a new product line that was not sold on the web. They had not taken into account that this new product line had a much lower profit margin and they were not able to raise the sale…
Read MoreIs it possible to be a manager and a coach?
Do you know how time pressure often results in leaders telling employees what to do without looking for input? When you are overwhelmed, it’s hard to take a moment, go beyond what you want done, and ask for feedback. Pressure closes us off from our creative side, which allows us to consider alternatives. It also…
Read MoreIs your Team powerful and dynamic? Or only you?
Just me? The feeling that you are the only one driving the decision-making process forwards can be a lonely and frustrating experience. Leaders should be in the position to ensure the best decision is made, not having to make every decision. One option would be to remove yourself from the decision-making process, which may sound…
Read MoreWhat happened to my great idea?
I have a great idea! Sometimes we have a great idea and cannot wait to share it with our team! You present it with enthusiasm and it is well received by the team, but the implementation takes forever, or doesn’t occur. What happened? You were excited, and your first instinct was to sell the team…
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