The true cost of unfilled employee positions

It’s always upsetting when an employee chooses to leave your team and in addition to the immediate loss, there are three key effects: More work for you and your team A loss of expertise in the team A loss of income for you and for the business   1. More work Pushing more work on…

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“If you don’t like change, you’ll like irrelevance even less”

“If you don’t like change, you’ll like irrelevance even less” – General Eric Shinseki Change is hard, and it takes a lot of effort to effect a successful transformation. While every change has an implementation cost, there is also a cost to “institutionalizing” your organization, where people fear change. This can lead to a stale…

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Stop Complaining About Your Colleagues Behind Their Backs

HBR posted an interesting article about how a “confirmation expedition” affects the reputation of those who gossip more than their targets. I think that the third strategy for not engaging in this behavior (towards the end of the article) should have been: “Make it a personal policy to talk to the person you have a…

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An “intervention” leads to $150,000 annual savings

Client: Multi-state medical services provider. Situation After several years of contracting and then stagnant growth, the client was looking for a method to increase profitability. Reviews for savings had been considered in the past, but options had been rejected for fear that removing services would reduce brand equity. Process A strategic “intervention” was staged with…

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A product line analysis saves $200,000 annually

Client: Bricks and mortar retailer. Situation In a effort to compete with on-line sales, the client had introduced a lower margin product line which was not sold on the web. They did not realize that this effectively cannibalized their other sales, leading to profitability concerns. Process An analysis of the company statement of accounts revealed…

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Is it possible to be a manager and a coach?

Do you know how time pressure can often result in leaders just telling employees what to do and not looking for input? When you are overwhelmed, it’s hard to take a moment, go beyond what you want done and ask for feedback. Pressure closes us off from our creative side, which allows us to consider…

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Is your Team powerful and dynamic? Or only you?

Just me? The feeling that you are the only one driving the decision-making process forwards can be a lonely and frustrating experience. Leaders should be in the position to ensure the best decision is made, not having to make every decision. One option would be to remove yourself from the decision-making process, which may sound…

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What happened to my great idea?

I have a great idea! Sometimes we have a great idea and cannot wait to share it with our team! You present it with enthusiasm and it is well received by the team, but the implementation takes forever, or doesn’t occur. What happened? You were excited, and your first instinct was to sell the team…

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