HBR posted an interesting article about how a “confirmation expedition” affects the reputation of those who gossip more than their targets. I think that the third strategy for not engaging in this behavior (towards the end of the article) should have been: “Make it a personal policy to talk to the person you have a misunderstanding with, so you can appreciate their issues and explain the effects of their actions”. While you can ask others to come to you, actions speak louder than words. Anyone (and especially leaders) who can resolve issues in a non-contentious manner will boost their reputations as trustworthy problem solvers.

To see the article at