How will AI impact the ultimate value of your business? The answer depends on which side of the fence you’re sitting on. If your service model relies on tasks that are easily automated, the “panic” is real. If you’re in a seemingly “AI-proof” industry, like home services, you’re likely watching the horizon, wondering when robotics…

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Do you know how frustrating it is to introduce a new system or process and the team’s response is lukewarm? The chosen solution may solve your understanding of the problem, but the people who will use the new system see the issues very differently. If you want an enthusiastic response, you must overcome ‘The Iceberg…

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“Ditch the Startup Mentality and Adopt a Venture Capitalist Mindset” The suggestion in this KelloggInsight article is that when being told to innovate, rather than turning the culture of your organization into a start-up, use the venture capital model to look at the data for areas where you can take big risks and get big…

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Want to retain your talent? Many studies have shown that how you make decisions has a dramatic impact on not only how effective the outcome is, but also whether your team wants to stay working with you. You may be frustrated by how difficult it is to find good candidates for your open positions now,…

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Are you good at decision-making? Effective decision-making is a key ability for any leader, as it determines the ROI of any project and ultimately whether the firm is successful. Most of us assume that we make good decisions, but extensive research has shown that this is not true. Do you know which techniques can maximize your…

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