The First Step To Leadership
Do you know how the first promotion to a management position is an exciting but challenging career moment? High expectations are based on excellent performance in a previous technical role, but being a leader requires a new skill set.
A study by the Center for Creative Leadership found that 40% of all newly promoted leaders fail within the first 18 months, and many more don't live up to expectations. Senior management often assume that these new managers have picked up the necessary skills by observing their behavior. The reality is that they may have crucial gaps in their knowledge, which can result in costly errors, and may have legal consequences.
Coaching new managers creates a win-win situation which enables them to quickly become effective leaders and to produce the results you expect.
1. Goals are not translated into actions
Effective delegation and supervision require a good understanding of where the boundaries should be. New leaders can't dump all the work on their subordinates, nor can they refuse to hand anything off. They also need to know how frequently to check in with their team, so they strike a healthy balance between micro-management and indifference. Both skills require building a rapport and trust with the team, or it will result in projects taking longer and poor performance.
2. Lack of team cooperation and poor morale
The previous leader may well be getting complaints about the new manager, which illustrates a lack of trust. This must be addressed quickly before retention issues surface. Symptoms of low morale might appear in the form of leaving exactly on time and not being willing to do more than necessary.
3. Retention issues
The number one reason people state for leaving a job, is "a bad boss". It costs around $15,000 in lost productivity and expense to replace every employee who leaves. Moreover, being understaffed puts an additional work load on the remaining people, who in turn become more likely to quit.
Accelerated Learning = Accelerated Effectiveness
Leadership training can be conducted on an individual basis, or for a team of new leaders. Training is conducted in an interactive and fun way, where leaders are encouraged to test their knowledge and ensure they can apply it to their work.
Training can be customized for each individual or group, to ensure the needs of your business are covered. Some of the popular topics include:
- Motivation, engagement and purpose
- Time management
- Decision-making and delegation
- Project management
- Financial forecasting
- Cultivating an Entrepreneurial Mindset
- Human Resource essentials
We offer an on-going quarterly refresher service to keep knowledge and skills up to date.
When to contact us
Training for new leaders is both an investment in their success and the success of your business.
Call us one month before you are ready to promote the new leader. This will give us time to work with them, assess their skills and implement a transition plan.
If you already have a leader in place who needs help, call us now to discuss how to approach this delicate situation and learn how we can help.