Trust - C-Link Consulting https://www.c-link.consulting Drive value and maximize your exit Tue, 09 Jul 2024 22:07:58 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://www.c-link.consulting/wp-content/uploads/2018/05/cropped-C-Link-Site-Icon-32x32.png Trust - C-Link Consulting https://www.c-link.consulting 32 32 The Great Knowledge Loss https://www.c-link.consulting/the-great-knowledge-loss/ Tue, 03 May 2022 02:15:00 +0000 https://www.c-link.consulting/?p=1764 Companies will struggle when they lose the people who know how to get things accomplished in the organization's culture. The interpersonal relationships that these employees formed over the years and the social capital they built up are lost.

The post The Great Knowledge Loss first appeared on C-Link Consulting.

]]>

The Great Knowledge Loss

ResignationRateByTenure

You probably have seen many articles about "The Great Resignation" but his Visier Insights Report report shows a critical increase in resignations for long-term employees. When you look at the trends, what really becomes apparent?

Companies are losing their knowledge

Companies are really going to struggle when they lose employees who know how to get things accomplished in the organization's culture. The interpersonal relationships that these employees formed over the years and the social capital they built up are lost.

Replacement is a struggle

Companies with long-term employees are generally not set up for a sudden increase in hiring; it puts a strain on the system. When you have a few new employees it is much easier to vet them and ensure they are fit for your values.

How can you prevent this and prosper?

Consider tools like The Predictive Index to:

1. Ensure that your workforce is in the right seat, happy, and engaged.
2. Reduce the frustration and burden of recruiting; Selecting employees that match your values and will integrate into your teams.

Your solution

C-Link Consulting is a Predictive Index Certified Partner. Call us at (248) 781-0150 or fill out the contact form below to learn how the predictive index can help you.

Learn more

The post The Great Knowledge Loss first appeared on C-Link Consulting.

]]> Effectively leading remote meetings https://www.c-link.consulting/effectively-leading-remote-meetings/ Wed, 25 Mar 2020 15:33:39 +0000 https://www.c-link.consulting/?p=1637 Effectively leading remote meetings requires a different approach to preparation, execution and follow-up. Be aware of how much of your message is lost using a virtual medium

The post Effectively leading remote meetings first appeared on C-Link Consulting.

]]>

Prepare for the meeting in a different way

  • Optimize your presentation. What are the minimum amount of data/slides to set the scene and get attention?
  • Use the system to set ‘poll’ questions to keep people’s attention. Plan what are you going to ask and when. What will you do with the responses to engage the audience?
  • Circulate an attendee list in the invite to avoid lengthy introductions in the meeting

How much of my message is getting through?

How much your message is lost

In the meeting

  • Articulate a clear purpose for the meeting and why it is important
  • Assign roles at the beginning of the meeting, so people know what to pay attention to
  • When assigning a task, ensure everyone is clear on who is responsible and the timeframe

After the meeting

  • Be empathic and understanding to what your employees are going through (fear, sickness)
  • Check in individually after the event to give everyone a chance to voice any concerns

The post Effectively leading remote meetings first appeared on C-Link Consulting.

]]> Don’t let the ‘iceberg of ignorance’ sink your company https://www.c-link.consulting/dont-let-the-iceberg-of-ignorance-sink-your-company/ Mon, 23 Sep 2019 16:19:42 +0000 https://www.c-link.consulting/?p=1400 Do you know how frustrating it is to introduce a new system or process and the team's response is lukewarm? The chosen solution may solve your understanding of the problem, but the people who will use the new system see the issues very differently. If you want an enthusiastic response, you must overcome 'The Iceberg…

The post Don’t let the ‘iceberg of ignorance’ sink your company first appeared on C-Link Consulting.

]]>

Do you know how frustrating it is to introduce a new system or process and the team's response is lukewarm? The chosen solution may solve your understanding of the problem, but the people who will use the new system see the issues very differently. If you want an enthusiastic response, you must overcome 'The Iceberg of Ignorance' to drive effective changes with which your team will engage.

To make a great decision, you must understanding the problem

IcebergOf Ignorance

Sidney Yoshida's 1989 study found that executives only know 4% of the internal problems their organization has. This is down to three main factors:

  1. The "mum effect" - we are uncomfortable delivering bad news, especially when reporting issues to our boss.
  2. There is only so much time to communicate.
  3. We think we know and understand what is going on (superstitious learning).

If you only know of 4% of the problems in your organization, how can you make effective decisions which will drive meaningful change?

How to change

The key here is perspective - you must let go of the assumption you can know everything and make all of the decisions. One person simply can't do it all. You have a team and pay them for a reason!

Once you've reframed your perspective, you need to:

  1. Align culture, purpose, and values at all levels, so you can comfortably delegate
  2. Empower and encourage decision-making at all levels to empower your organization

Join other influential decision-makers who use our TIE System (Timing, Issues, Engagement) who not only enjoy an engaged team, but also achieve more successful outcomes. Are you ready to drive change?

Profit from change

  • Over 50% of business decisions fail - what is this costing you?
  • Your team will love the trust and autonomy you give them by delegating decisions. This makes people stay stick around.
  • If you are preparing your business for a sale and you are heavily involved in the day to day running. This will severely limit the value someone is prepared to pay.

Our Lifecycle Diagnostics will enable you to understand what is holding back your company's growth and calculate the savings. Click here to get your report.

You might also like:

Worried AI is crushing your exit value?

By Nick Welham | March 24, 2026

Most owners focus on the “number,” but the secret to long-term satisfaction might surprise you: Legacy.

By Nick Welham | February 13, 2026

Exit value and the multiples are the way to judge success. What else matters?

By Nick Welham | February 7, 2026

“My business is a legacy that I’m going to pass to my kids. That’s the best thing for everyone.” Is it?

By Nick Welham | January 29, 2026

No one wants to leave a mess for their family. They want to leave a legacy. What will you leave?

By Nick Welham | January 22, 2026

How can you avoid the pain of Seller’s Remorse?

By Nick Welham | July 9, 2024

The Great Knowledge Loss

By Nick Welham | May 2, 2022

How employee turnover impacts revenue

By Nick Welham | May 29, 2021

Tough questions for your business

By Nick Welham | April 9, 2020

13-Week Cash Flow Analysis: Free Template & Strategic Next Steps

By Nick Welham | April 4, 2020

Tags

#competitiveadvantage #culture #innovation #diversityatwork #decisionmaking #growth Autonomy Best decision Brainstorming cash flow Cashflow Challenge Coaching Commitment Control Decision-making Empathy Employee retention Engagement Exit Planning Expertise Feedback Implementation Implementation cost Implementation issues Initiative Innovation Listening skills Low profit margin Management Motivation Predicitive Index; Knowledge Loss; Hiring Costs; Production Profit Profit margin Purpose-driven Quota Responsibility Retention Revenue Risk Social capital Staff morale Staff retention Time pressure Trust Turnover Venture Capital Workload Work load

The post Don’t let the ‘iceberg of ignorance’ sink your company first appeared on C-Link Consulting.

]]>